FAQs

HOW LONG DOES OUR PRESS-ON NAILS LAST?

Our press-on nail sets will last up to 1-2 weeks depending on your lifestyle. With the provided nail glue, the nails will last up to 1-2 weeks.

WHAT IS YOUR RETURN POLICY?

Unfortunately, S N W Nails does not accept returns due to the nature of the product. All sales are final!

WHAT IF MY PRODUCT IS DAMAGED/DEFECTIVE?

If you received your product and it is damaged/defective please email us at sales@snwnails.com please include your name, order number, and picture of your damaged/defective order. We will be sure to get back to you as soon as possible!

WHAT IF I NEVER RECEIVED MY ITEMS?

S N W Nails is not responsible for lost or stolen packages after they leave our facilities. If an item was lost or stolen, it is your responsibility to make sure you file a claim with that shipping carrier. We will assist you with your claim investigation by providing you with the information on your order. You shall be compensated for your lost/stolen package through the shipping carrier.

WHEN WILL I RECEIVE MY ITEMS?

We ship out orders in the order that it is received. Our nail sets are handmade and may take a while to be done. Please allow 1-5 business days to make your nail set. Our processing time is not included in the shipping time that you choose at checkout. 

Please note that if you order more than 1 set the processing time will be longer. We try our very best to be quick and ship out orders as fast as possible. 

 

 SHIPPING INTERNATIONALLY

Unfortunately, do not ship internationally.

If you have any further questions please type your information down below and we will get back to you as soon as possible. Thank you for shopping with us!

INSUFFICIENT ADDRESS

We are not responsible for any insufficient address that is provided by the consumer. Please make sure that your address is correct when checking out! (Including apartments, suits, P.O. Boxes, etc.)

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